Notice to all users of SiteHandler on NA instance


This is to inform you that Site Handler NA instances is not available from May 11, 2024. Please contact application team, if you need any support.

Please Note : Below are the supported browsers for new SiteHandler version R3H:
(a). Internet Explorer 8 and 9
(b). Mozilla Firefox 12 and above


Notice to all users of SiteHandler NA instance This instance is for all customer projects except for Sprint and AT&T.
AT&T can be found on NA2:

Internal: https://sitehandler-na2.internal.ericsson.com/sh-na2/faces/login.xhtml

External: https://sitehandler-na2.ericsson.net/sh-na2/faces/login.xhtml


Sprint can be found on NA3:

Internal: https://sitehandler-na3.internal.ericsson.com/sh-na3/faces/login.xhtml

External: https://sitehandler-na3.ericsson.net/sh-na3/faces/login.xhtml



Welcome to the RNAM NA SiteHandler server
Server location: Alpharetta, GA, United States
Release 3H
Latest patch - 3.0.2.R06


For External User (Suppliers, FSO, Customers) services requests, please send requests to:
pds.external.user.support@ericsson.com


For Internal User (Ericsson FTE and ARP) service requests, enter a ticket into ITSM. Instructions below:
RNAM Service Request Guide �
http://erilink.ericsson.se/eridoc/erl/objectId/09004cff8895fa80?docno=EUS-14:010939Uen&action=current&format=pdf


Additional information can be found on the Ericsson Intranet

RNAM SiteHandler Support and User Access Information:
https://ericoll.internal.ericsson.com/sites/Project_Delivery_Systems/SitePages/Site%20Handler%20Tools.aspx

Global SiteHandler IT Catalog home page:
http://itsc.internal.ericsson.com/product/LXA116081#description