Notice to all users of SiteHandler on NA instance

SiteHandler NA application has been upgraded to the latest platform version - R3H

Please Note : Below are the supported browsers for new SiteHandler version R3H:
(a). Internet Explorer 8 and 9
(b). Mozilla Firefox 12 and above


Notice to all users of SiteHandler NA instance This instance is for all customer projects except for Sprint and AT&T.
AT&T can be found on NA2:

Internal: https://sitehandler-na2.internal.ericsson.com/sh-na2/faces/login.xhtml

External: https://sitehandler-na2.ericsson.net/sh-na2/faces/login.xhtml


Sprint can be found on NA3:

Internal: https://sitehandler-na3.internal.ericsson.com/sh-na3/faces/login.xhtml

External: https://sitehandler-na3.ericsson.net/sh-na3/faces/login.xhtml



Welcome to the RNAM NA SiteHandler server
Server location: Alpharetta, GA, United States
Release 3H
Latest patch - 3.0.2.R06


For External User (Suppliers, FSO, Customers) services requests, please send requests to:
pds.external.user.support@ericsson.com


For Internal User (Ericsson FTE and ARP) service requests, enter a ticket into ITSM. Instructions below:
RNAM Service Request Guide �
http://erilink.ericsson.se/eridoc/erl/objectId/09004cff8895fa80?docno=EUS-14:010939Uen&action=current&format=pdf


Additional information can be found on the Ericsson Intranet

RNAM SiteHandler Support and User Access Information:
https://ericoll.internal.ericsson.com/sites/Project_Delivery_Systems/SitePages/Site%20Handler%20Tools.aspx

Global SiteHandler IT Catalog home page:
http://itsc.internal.ericsson.com/product/LXA116081#description